urn:noticeable:projects:WYO8CZGPadfWDRRYjcbYWistia Updateswistia.com2024-05-23T02:49:02.567ZCopyright © WistiaNoticeablehttps://storage.noticeable.io/projects/WYO8CZGPadfWDRRYjcbY/newspages/YTpQPYoTPiDII3gSqhSn/01h55ta3gsxvhf8gy6b6hyfc70-header-logo.pnghttps://storage.noticeable.io/projects/WYO8CZGPadfWDRRYjcbY/newspages/YTpQPYoTPiDII3gSqhSn/01h55ta3gsxvhf8gy6b6hyfc70-header-logo.png#3363e7urn:noticeable:publications:JDKjd3BLRHs3Jrz2WaSF2024-05-20T17:11:39.493Z2024-05-23T02:49:02.567ZMaximize the Stage for Live Events!What’s new? Hosts and panelists can now maximize and minimize their view of the Stage during a Live Event. Why does it matter?  This feature allows hosts and panelists to better focus on presenting by maximizing the Stage view to match<p><strong>What’s new?<br></strong><span style="color: rgb(0, 0, 0);">Hosts and panelists can now maximize and minimize their view of the Stage during a Live Event.</span></p><p><strong><span style="color: rgb(0, 0, 0);">Why does it matter?</span></strong><span style="color: rgb(0, 0, 0);">&nbsp;<br>This feature allows hosts and panelists to better focus on presenting by maximizing the Stage view to match what the audience sees. Maximizing removes potential distractions like the chat panel and backstage streams. It provides more confidence and control during live sessions.</span></p><p><strong><span style="color: rgb(0, 0, 0);">How does it work?</span></strong></p><p><span style="color: rgb(0, 0, 0);">At the bottom of the Stage, you can find the button to “maximize the stage.” By clicking on this, hosts and panelists can maximize the Stage at any time, hiding the chat panel and backstage from their own view only.</span></p><ul><li><p><span style="color: rgb(0, 0, 0);">Maximizing does not impact the audience's view of the event</span></p></li><li><p><span style="color: rgb(0, 0, 0);">Hosts and panelists can minimize the Stage view to restore the chat panel and backstage streams in their interface</span></p></li><li><p><span style="color: rgb(0, 0, 0);">Minimizing also only affects the host/panelist's own view</span></p></li></ul><p></p><figure><img src="https://storage.noticeable.io/projects/WYO8CZGPadfWDRRYjcbY/publications/JDKjd3BLRHs3Jrz2WaSF/01hyhnk0sc1ewsev3bygj4bym7-image.png" alt="" loading="lazy" title=""></figure><p></p><p></p><figure><img src="https://storage.noticeable.io/projects/WYO8CZGPadfWDRRYjcbY/publications/JDKjd3BLRHs3Jrz2WaSF/01hyhnk78s73f13gaymm59cehv-image.png" alt="" loading="lazy" title=""></figure><p></p><p><span style="color: rgb(0, 0, 0);">This feature is available to all Pro, Advanced, and Premium Wistia Live customers.</span></p><p>Team Wistia</p>Jean Merlain[email protected]urn:noticeable:publications:Jn8ijJLbToPXpFu7Q7U42024-05-16T14:43:37.649Z2024-05-16T14:43:42.284Z💅 Add polish with layouts and backgroundsSay goodbye to black bars with video layouts and your brand color as a background.<div class="iframe wistia" data-id="m2zxwlnafg" data-provider="wistia" data-type="video"><iframe allow="fullscreen; encrypted-media" src="https://fast.wistia.net/embed/iframe/m2zxwlnafg"></iframe></div><p>We know a good video becomes great when it’s polished up and feels professional. </p><p>Before this update, aspect ratios could throw a real wrench in your polished plans. With any aspect ratio mismatch, you end up with those pesky black bars (called letterboxing). <br><br><strong>Backgrounds that blend</strong></p><p>✨With our brand-new backgrounds and layouts ✨ you can elevate any video to a branded beauty. </p><p>Starting today, you can change your video's background to one of various gradients, or any solid color. Your video will play beautifully on top of your color or gradient of choice and you’ll avoid letterboxing.</p><p>Remember your <a href="https://updates.wistia.com/publications/the-whole-brand-kit-and-caboodle?utm_source=noticeable&amp;utm_campaign=wyo8czgpadfwdrryjcby.add-polish-with-layouts-and-backgrounds&amp;utm_content=publication+link&amp;utm_id=WYO8CZGPadfWDRRYjcbY.YTpQPYoTPiDII3gSqhSn.Jn8ijJLbToPXpFu7Q7U4&amp;utm_medium=newspage" rel="noopener nofollow" target="_blank">brand kit</a>? Those colors will be available as quick selections, too. </p><p><strong>Layouts that fit</strong></p><p>Now—for any video in Wistia—you can use our editor to present your content in different layouts. Toggle between full and tile views to introduce padding and rounded corners. (Ooh, stylish.)</p><p>You can also scale and position your video within these layouts to center your subject, fill the canvas, or even shrink it down </p><p>When you're all done, just hit “save” to export your changes. And there you have it, a polished video you’re proud to show off. <br><br>This one is available on all plans, so go ahead and try it today.</p><p>-Team Wistia</p>Jacob Watson[email protected]urn:noticeable:publications:2gDhEmQDlN9qDWucaiJP2024-05-16T13:42:38.919Z2024-05-16T13:43:08.825Z🎯Get in position: zoom in for a perfect fitResize and reposition your videos so they always look good (at any aspect ratio). <div class="iframe wistia" data-id="k73ncfuaq7" data-provider="wistia" data-type="video"><iframe allow="fullscreen; encrypted-media" src="https://fast.wistia.net/embed/iframe/k73ncfuaq7"></iframe></div><p><span style="color: #000000;">We recently released a feature that lets you </span><a href="https://updates.wistia.com/publications/resize-your-videos-for-social?utm_source=noticeable&amp;utm_campaign=wyo8czgpadfwdrryjcby.get-in-position-scale-and-zoom-for-a-perfect-fit&amp;utm_content=publication+link&amp;utm_id=WYO8CZGPadfWDRRYjcbY.YTpQPYoTPiDII3gSqhSn.2gDhEmQDlN9qDWucaiJP&amp;utm_medium=newspage" rel="noopener nofollow" target="_blank"><span style="color: #000000;">resize your videos in a single click</span></a><span style="color: #000000;">. Now, we’re excited to introduce the ability to zoom and reposition your videos, so they look even more ✨polished✨ in every aspect ratio.</span></p><p><strong><span style="color: #000000;">Get your video in just the right place</span></strong></p><p>Zooming and repositioning your videos couldn’t be easier! </p><ul><li><p>To reposition your video, just click into the video previewer <span style="color: #000000;">and drag your video around until things look just right!</span></p></li><li><p>To zoom in/ out, click and drag on the corners of your video.</p></li></ul><p>If you want to start fresh, click “Reset” to bring the selected clip back to its original size and position.</p><p><strong><span style="color: #000000;">Get flexible zooming with recordings</span></strong></p><p><span style="color: #000000;">For recordings made within Wistia, you can zoom and position your video the same way with both the “Camera” or “Screen”-only layouts. </span></p><p><span style="color: #000000;">If you have both your camera and screen selected, things work a little differently. If both are on screen, you can zoom and reposition your screen share while your webcam stays fixed.&nbsp;</span><br></p><p><strong><span style="color: #000000;">And yeah, we have keyboard shortcuts</span></strong></p><p><span style="color: #000000;">If you prefer editing via keyboard shortcuts, we’ve got you covered, too. If you have a clip selected in the timeline, you can zoom in or out using the +/ - keys, and reposition your video using the arrow keys.&nbsp;</span></p><p><span style="color: #000000;">This feature is available on all plans. So, get in there and check it out today!</span></p><p><span style="color: #000000;">-Team Wistia</span></p>Delphine Mahos[email protected]urn:noticeable:publications:B1CToVkrAvtBoC8zC3bh2024-05-14T15:28:52.295Z2024-05-16T19:27:01.478Z🖊️ Add custom questions to Wistia registration forms🌟 Exciting News for Wistia Live users! 🌟 Discovering more about your audience isn't just about lead quality—it's about elevating how you connect and communicate with them. Here’s what’s new: 1️⃣ Create custom questions to learn more<p>🌟 Exciting News for <strong>Wistia</strong> <strong>Live</strong> users! 🌟</p><p>Discovering more about your audience isn't just about lead quality—it's about elevating how you connect and communicate with them. </p><p><strong>Here’s what’s new:</strong></p><p>1️⃣ Create custom questions to learn more actionable information about your audience right within your Wistia registration forms.</p><p>2️⃣ Easily access responses to your custom questions directly within Wistia (under Registrants).</p><p>3️⃣ Sync responses to HubSpot, Adobe Marketo Engage, and Pardot and let the automation magic happen! 🪄 </p><p>Check out this <a href="https://support.wistia.com/en/articles/8931983-customizing-a-live-event?utm_source=noticeable&amp;utm_campaign=wyo8czgpadfwdrryjcby.add-custom-questions-to-wistia-registration-forms-1&amp;utm_content=publication+link&amp;utm_id=WYO8CZGPadfWDRRYjcbY.YTpQPYoTPiDII3gSqhSn.B1CToVkrAvtBoC8zC3bh&amp;utm_medium=newspage#h_cdcf25c398" rel="noopener nofollow" target="_blank">Help Doc</a> to learn more about how to add custom questions to registration and transform your webinar game today! </p><p></p><figure><img src="https://storage.noticeable.io/projects/WYO8CZGPadfWDRRYjcbY/publications/B1CToVkrAvtBoC8zC3bh/01hxvwx30ahsjt46v76ddj6386-image.gif" alt="" height="380.0869565217391" loading="lazy" title="" width="564"></figure><p></p>KO[email protected]urn:noticeable:publications:TFz6BOY5zFuxKXjnJLz02024-04-30T14:46:38.816Z2024-04-30T14:52:59.073Z🤫 Silence Live Event AttendeeNew Feature Alert: Keep your Live Events on track with our latest tool – silence attendees with ease, ensuring a smooth and disruption-free experience for all<p><strong><span style="color: var(--tw-prose-bold);">New Feature Alert: Silencing Attendees!</span></strong></p><p><span style="color: rgb(13, 13, 13);">Hey there, hosts! We're thrilled to introduce a powerful new tool to keep your Live Events running smoothly: the ability to silence attendees. 🤫 Now, you can maintain control over your event chat, ensuring inappropriate comments or disruptions are swiftly handled without impacting the overall experience.</span></p><p><strong><span style="color: var(--tw-prose-bold);">What’s New?</span></strong></p><p><span style="color: rgb(13, 13, 13);">Encountering a "Bad Actor" in your Live Event chat? No problem! Hosts can now silence attendees, making their messages invisible to everyone except themselves.</span></p><p><strong><span style="color: var(--tw-prose-bold);">How It Works</span></strong></p><ol><li><p><strong><span style="color: var(--tw-prose-bold);">Identify the Bad Actor:</span></strong> Spot an attendee posting inappropriate messages? Take action by clicking on the menu icon and selecting the “Silence attendee” option.<br></p><figure><img src="https://storage.noticeable.io/projects/WYO8CZGPadfWDRRYjcbY/publications/TFz6BOY5zFuxKXjnJLz0/01hwqqrvg65mnmfj2wsdqkfngt-image.png" alt="" loading="lazy" title=""></figure><p></p></li><li><p><strong><span style="color: var(--tw-prose-bold);">Silence Mode:</span></strong> Upon selection, the attendee's past and future messages become visible only to themselves. They won't know they've been silenced.</p></li><li><p><strong><span style="color: var(--tw-prose-bold);">Undo Silence:</span></strong> Made a mistake or had a change of heart? No worries! Hosts can easily undo the silence and make the attendee's messages visible again. Only messages sent prior to the silence and after the silence will become visible.<br></p><figure><img src="https://storage.noticeable.io/projects/WYO8CZGPadfWDRRYjcbY/publications/TFz6BOY5zFuxKXjnJLz0/01hwqqsv8h3qj3k1cqt8z3vewv-image.png" alt="" loading="lazy" title=""></figure><p></p></li></ol><p><strong><span style="color: var(--tw-prose-bold);">Key Points</span></strong></p><ul><li><p><span style="color: rgb(13, 13, 13);">Attendees are the only ones who can be silenced; hosts and panelists are exempt.</span></p></li><li><p><span style="color: rgb(13, 13, 13);">Q&amp;A remains moderated, ensuring silenced attendees can still ask questions privately.</span></p></li><li><p><span style="color: rgb(13, 13, 13);">Silenced messages are saved for internal purposes but won't affect chat metrics or exports.</span></p></li></ul><p><span style="color: rgb(13, 13, 13);">Ready to maintain a positive and productive environment in your Live Events? Try out the new silencing feature today!</span></p><p><em><span style="color: rgb(13, 13, 13);">Available for all Live customers on Advanced, Premium, and Pro plans.</span></em></p><p>-The Wistia Team</p>Yooni Choi[email protected]urn:noticeable:publications:oUHMxf2W94N67P2O8Z9U2024-04-30T14:45:06.154Z2024-04-30T14:46:24.044Z🔗 Live Event External Links (CTAs)Maximize engagement and drive conversions with custom call-to-action buttons in your Wistia Live events, leading your audience to valuable resources and sales opportunities tailored to your webinar!<p><strong><span style="color: rgb(13, 13, 13);">What’s New?</span></strong></p><p><span style="color: rgb(29, 28, 29);">We're excited to introduce customizable call-to-action buttons for Wistia Live events. Now, as a host, you can display a prominent button during your webinar, complete with personalized text and a direct link to an external URL of your choice. </span></p><p><span style="color: rgb(29, 28, 29);">Similar to the annotation links in a standard Wistia video, these buttons gives you the ability to seamlessly direct your audience to high-value resources, from demo requests and sales call scheduling pages to product showcases and topical resources relevant to your webinar. </span></p><p><strong>How does it work?</strong></p><p>Enter a Live Event room as a host, and click on the “Settings” panel to access the “External link” button. From there, you can set the call-to-action text and URL. </p><p></p><figure><img src="https://storage.noticeable.io/projects/WYO8CZGPadfWDRRYjcbY/publications/oUHMxf2W94N67P2O8Z9U/01hwnj2s10a20rm1h11n2ha6tv-image.png" alt="" loading="lazy" title=""></figure><p></p><p>This button will display for as long as the Host desires and all audience members will see the button at the same time. When an external link is displayed on stage, it is not customizable. </p><p><span style="color: #000000;">Hosts can only display one external link at a time. But they can create and display multiple external links throughout a single event.</span></p><p></p><figure><img src="https://storage.noticeable.io/projects/WYO8CZGPadfWDRRYjcbY/publications/oUHMxf2W94N67P2O8Z9U/01hwnj3xy19ynjntmhn8chezfp-image.png" alt="" loading="lazy" title=""></figure><p></p><p>To remove the button, click on the “External link” button again and remove the Call To Action. </p><p><span style="color: #000000;">The external links are per-event only, meaning they are not duplicated or exist across other live events.</span></p><p></p><p><strong><span style="color: var(--tw-prose-headings);">Access for all Live customers</span></strong></p><p><span style="color: rgb(13, 13, 13);">This feature is rolling out to all users with access to Live: Advanced, Premium, and now customers on the Pro plan.</span></p><p><span style="color: rgb(42, 45, 53);"><br>- The Wistia Team</span></p>Yooni Choi[email protected]urn:noticeable:publications:2rN2NNkl800wgxosZr6G2024-04-30T14:41:29.235Z2024-04-30T14:41:32.333Z❓Present Questions on Live Event StageElevate your live events with interactive Q&A! Choose, display, and engage with audience questions on stage, creating an immersive experience like never before.<p><span style="color: rgb(13, 13, 13);">Empower your live events with enhanced engagement! </span></p><p><strong>What’s New?</strong></p><p><span style="color: rgb(13, 13, 13);">Introducing a new feature that allows hosts to seamlessly bring audience questions front and center, choosing to make them public and even 'Add to Stage' for an immersive experience. With just a click, selected questions can be displayed directly on the live event stage, matching the chosen layout and brand colors, fostering real-time connection and deeper engagement with your audience.</span></p><p><strong>How does it work?</strong></p><p><span style="color: rgb(42, 45, 53);">Now, when hosting a live event, you'll have the power to moderate questions submitted through the Q&amp;A Panel and choose to not only make them public but also "Add to Stage." With just a click, you can display selected questions directly on the live event stage, creating a more interactive and immersive experience for your audience. </span></p><p></p><figure><img src="https://storage.noticeable.io/projects/WYO8CZGPadfWDRRYjcbY/publications/2rN2NNkl800wgxosZr6G/01hwnhmcv60exbr1xfgphg81t3-image.png" alt="" loading="lazy" title=""></figure><p></p><p>Clicking the “Add to stage” option will display the question as a pinned stream on stage. The display of streams will match the “Tile” or “Full” layouts chosen by the Host. </p><figure><img src="https://storage.noticeable.io/projects/WYO8CZGPadfWDRRYjcbY/publications/2rN2NNkl800wgxosZr6G/01hwnhqj0aweny9nz0k2wgt9jx-image.png" alt="" loading="lazy" title=""></figure><p></p><p>Questions displayed on stage will also reflect the chosen customized brand colors for the Live Event.</p><p></p><figure><img src="https://storage.noticeable.io/projects/WYO8CZGPadfWDRRYjcbY/publications/2rN2NNkl800wgxosZr6G/01hwnhsxz7hbvwrh22pwjcaw1z-image.png" alt="" loading="lazy" title=""></figure><p></p><p>This new dynamic capability empowers you to address audience questions in real-time, fostering a deeper connection and ensuring their voices are heard. Whether you're hosting a webinar, product launch, or any live event, this new feature gives you the tools to engage your audience like never before. </p><p><strong><span style="color: var(--tw-prose-headings);">Access for all Live customers</span></strong></p><p><span style="color: rgb(13, 13, 13);">This feature is rolling out to all users with access to Live: Advanced, Premium, and now customers on the Pro plan.</span></p><p><span style="color: rgb(42, 45, 53);">Enjoy hosting more engaging Live Events!<br>- The Wistia Team</span></p>Yooni Choi[email protected]urn:noticeable:publications:t2wxswfO09PWLoi3xHws2024-04-30T14:37:50.605Z2024-04-30T14:39:20.920Z✨ New Live Event LayoutsExperience dynamic and animated layouts in your Live events, effortlessly adjusting to your streams with our updated layout options!<p><span style="color: rgb(13, 13, 13);">We're excited to bring updated layouts to Live events that will dynamically update and animate to accommodate your streams!</span></p><p><strong><span style="color: rgb(13, 13, 13);">What’s New?</span></strong></p><p><span style="color: rgb(42, 45, 53);">When hosting a live event, you will see two layout options you can switch between at any time. These layouts are designed to animate and adapt as you add or remove presenters, screen shares, or videos on stage, and will also incorporate any customized branding set for Live Events.</span></p><p><strong><span style="color: rgb(13, 13, 13);">How It Works</span></strong></p><p><span style="color: rgb(13, 13, 13);">After joining a Live Event room as a host, you will see two layout options at the bottom of the event room: 'Tile' and 'Full.' The default selection will be 'Tile,' but you can switch between 'Tile' and 'Full' layouts at any time before or during your event. </span></p><p></p><figure><img src="https://storage.noticeable.io/projects/WYO8CZGPadfWDRRYjcbY/publications/t2wxswfO09PWLoi3xHws/01hwngy9hjb54wkxs1pc0007es-image.png" alt="" height="450.77862595419845" loading="lazy" title="" width="684"></figure><p></p><p>Below is an example of a Tile layout with four streams and a screen share on stage. The screen share will automatically assume the pinned position and display the panelists on the right to avoid overlapping. </p><p></p><figure><img src="https://storage.noticeable.io/projects/WYO8CZGPadfWDRRYjcbY/publications/t2wxswfO09PWLoi3xHws/01hwnh1kn5h97hch5vac690wz1-image.png" alt="" height="382.15075376884425" loading="lazy" title="" width="679"></figure><p></p><p>Below is an example of a Full layout with two streams and a screen share on stage. The screen share will automatically assume the pinned position and take up as much space on stage as possible while displaying panelists overlaid. </p><p></p><figure><img src="https://storage.noticeable.io/projects/WYO8CZGPadfWDRRYjcbY/publications/t2wxswfO09PWLoi3xHws/01hwnh8c5c66vd6fbj4rwfefvz-image.png" alt="" loading="lazy" title=""></figure><p></p><p><strong><span style="color: var(--tw-prose-headings);">Access for all Live customers</span></strong></p><p><span style="color: rgb(13, 13, 13);">This feature is rolling out to all users with access to Live: Advanced, Premium, and now customers on the Pro plan.</span></p><p><span style="color: rgb(42, 45, 53);">Here’s to a beautiful new look!<br>- The Wistia Team</span></p>Yooni Choi[email protected]urn:noticeable:publications:vrLn0LjWBtEkdvrIGeJA2024-04-30T14:36:13.731Z2024-04-30T14:36:16.337Z🔒 Live Event Registration AllowlistIntroducing the Allowlist: Elevate your Live event management with tailored access control, ensuring only approved domains can join the experience!<p><span style="color: rgb(13, 13, 13);">We're excited to bring a new feature to your Live event experience! Say hello to the Allowlist, designed to take your event management to the next level.</span></p><p><strong><span style="color: rgb(13, 13, 13);">What’s New?</span></strong></p><p>Now, when setting up a Live event as a host, you can limit access to your event with an allowed list of approved domains. </p><p>Like the blocklist, this reverse functionality gives you more control over who can access and attend your Live Events. For example, you might want only specific customers or internal team members to access Live Event content. </p><p>The allowlist is more restrictive than a blocklist because it only allows specific domains, while a blocklist prevents specific domains.</p><p><strong><span style="color: rgb(13, 13, 13);">How It Works</span></strong></p><p><span style="color: rgb(13, 13, 13);">After creating a Live Event, simply click on "Registrants" &gt; "Manage access."</span></p><p></p><figure><img src="https://storage.noticeable.io/projects/WYO8CZGPadfWDRRYjcbY/publications/vrLn0LjWBtEkdvrIGeJA/01hwna63e5q106353xgj1j0vfv-image.png" alt="" loading="lazy" title=""></figure><p></p><p><span style="color: rgb(13, 13, 13);">You’ll have the option to choose:</span></p><ul><li><p><span style="color: rgb(13, 13, 13);">No restriction</span></p></li><li><p><span style="color: rgb(13, 13, 13);">Block list</span></p></li><li><p><span style="color: rgb(13, 13, 13);">Allow list</span></p></li></ul><p></p><figure><img src="https://storage.noticeable.io/projects/WYO8CZGPadfWDRRYjcbY/publications/vrLn0LjWBtEkdvrIGeJA/01hwna7rnkqfpzew46teqt6vym-image.png" alt="" loading="lazy" title=""></figure><p></p><p><span style="color: rgb(13, 13, 13);">If you select the allowlist, you’ll be prompted to provide the allowed email domains. This means only individuals with email addresses from the allowed domains list can register successfully, receive an invite to the event, and access the event room.</span></p><p></p><figure><img src="https://storage.noticeable.io/projects/WYO8CZGPadfWDRRYjcbY/publications/vrLn0LjWBtEkdvrIGeJA/01hwna8r4tdjxa4xerzkstqzdw-image.png" alt="" loading="lazy" title=""></figure><p></p><p><span style="color: rgb(13, 13, 13);">And if you change your mind, you can easily to a different </span>option.</p><p><strong>Access for all Live customers</strong></p><p>This feature is rolling out to all users with access to Live: Advanced, Premium, and now customers on the Pro plan.</p><p>Enjoy enhanced control over your Live events!<br>- The Wistia Team</p>Yooni Choi[email protected]urn:noticeable:publications:8Q7KEgV7Ibz0yZl3BnBd2024-03-28T13:56:29.485Z2024-03-28T13:56:34.002Z🎨 The whole brand kit and caboodleSet it and forget it! We've made it super easy to maintain brand consistency.<p>Your brand kit in Wistia offers a <em>brand</em> new, powerful way to <strong>apply your business’s branding</strong> across all your video assets. We’ve made it delightfully easy to ensure your colors, fonts, and logos are always consistent and are available when you go to customize your media.</p><p>So, what’s included? You can set your:</p><ul><li><p><span style="color: #000000;">Colors 💅</span></p></li><li><p><span style="color: #000000;">Fonts&nbsp;✍️</span></p></li><li><p><span style="color: #000000;">Logos 👋</span></p></li></ul><p><span style="color: #000000;">Your selections will be saved at the account level. Next, anywhere you customize today, you’ll see your brand kit show up! We’ve made it less manual and a lot easier to maintain your brand consistency. Stay tuned for more as we continue to bring the brand kit throughout more of Wistia. </span></p><p>-Team Wistia</p>Robin Shin[email protected]