We want to inform folks using macOS Sequoia 15.0 or 15.1 about a known issue that may be affecting your experience with Wistia Live, Wistia Record, and other audio-dependent applications.

Recently, we identified a bug in the macOS Sequoia update that is causing problems for some users using external microphones in different apps and platforms, including Wistia. This may prevent users from  joining as a host or panelist in a live event, or cause their microphones to stop working during a live event or recording.

Our team is actively investigating this issue and working closely to find a resolution. In the meantime, we recommend the following:

Temporary Workaround: If you're experiencing issues with your external microphone, please use your laptop's built-in microphone as a temporary workaround. This seems to resolve the problem for most users.

Stay Tuned for Updates: We'll continue to monitor the situation closely and provide updates as soon as a solution becomes available. In the meantime, please don't hesitate to reach out to our support team if you have any further questions or concerns.

We apologize for the inconvenience and appreciate your patience as we work to address this problem. 

- Team Wistia