We have added two metrics to the Wistia status page (https://status.wistia.com/):

  • Video Startup Time: Measures from when the player has been instructed to play the video to when the first frame of video is showing and the playhead is progressing.
  • Exits Before Video Play: This metric includes both playback failures and playback that is considered too slow to start watching.

_Our status page is the best place to hear about outages, issues, or scheduled downtime. _